Tag Archives: Uncomplicating Management

NEW How To Make Managing Easy Webinar Series

This program has been postponed

Answers to

Complex Workplace Issues Managers Struggle With new 2

 Five, 60-Minute Webinars

Begins Wednesday, April 20 @ 2PM ET

Ask any manager what’s the hardest part of their job and you’ll hear the same thing: “Managing People!”

Not the technical aspects of their job, not the budgeting, or even the dealing with customers. It’s the people aspect of it. Managing people is just plain hard.

And it is. You can read a lot of articles and books discussing the theory of management, but when you’re face to face with an employee, theory, fads and the latest gimmicks go flying out the window, so you better really know what to do.

For over 25 years I’ve advised managers and supervisors on what to do and say when faced with an employee. I’ve always provided practical, understandable and uncomplicated techniques designed to deal with the situation, making the job as a manager easier and ultimately making managers better at their jobs. And it works. I know because managers repeatedly tell me I’ve helped. And I even wrote a book about it, which you can get.

I know that when you understand what you have to do, how to do it and what to say (and not say) to your employees, you can ultimately improve overall performance, solve problems, and make your job as a manager easier. And that’s what this webinar series is all about.

  • Manage your people well, and they become happier and more productive.
  • Manage your people poorly, and performance tanks and your life is miserable.

In these 5, information packed webinars, I’ll show you how making a few essential changes and improvements to how you manage will vastly increase your effectiveness as a manager.

The 5 webinars in the “How To Make Managing Easy” series include:

  1. How to Quickly Cut Your Workers’ Compensation Costs April 20 @ 2PM

Includes role of supervisor in controlling cost; 7 steps to reduce W/C costs; spotting & preventing fraud; creating a post-injury response program; managing claims; benefits of light duty; developing a relationship with a medical provider and insurer; getting employees to return to work; and more

 

2.How to Deal with Substance Abuse & Use May 4 @ 2PM

Includes awareness of issue; performance versus diagnosis; medical marijuana; drug testing; reasonable suspicion rules; DOT requirements; drug free policies; role of supervisor; and more

 

3. How to Control Ten Difficult Conversations May 18 @ 2PM

Includes scripts/talking points; 11 steps to stress free conversations; handling emotional employees; topics: absenteeism/tardiness; poor performance; inappropriate dress; insubordination; raise in pay denial; and more

 

4. How to Discipline, Terminate & Win at Unemployment June 2 @2PM

Includes scripts/talking points; differences between discipline, counseling, coaching; lay off vs. firing vs. quitting; airtight documentation; what disqualifies an employee from collecting; how to lose an unemployment claim; what happens at a hearing; and more

5. How To Create a Respectful Work Culture June 15 @ 2PM

Includes the warning signs for discrimination, harassment & bullying; what managers & supervisors must do to foster a respectful culture; how to model respectful behaviors;  scripts/talking points when talking to an alleged victim; requirements under the law; investigating a claim; addressing “he said/she said;” and more

 Here’s what you’ll learn from these 5 webinars:

  • How to quickly spot, understand and manage employee issues
  • How to confront problem employees & resolve tough issues, including attitude, performance and behavior
  • How to provide honest feedback
  • What the words you should use (“the script”) when talking to an employee
  • How to avoid stepping on a legal landmine
  • What systems and polices must you have in place & what should they include
  • What can you expect at an unemployment hearing & how you should respond
  • How to spot and address workers’ compensation fraud
  • How to handle an employee who threatens to sue
  • What to do if you suspect an employee has been drinking
  • And much, much more

Each 60-minute webinar is filled with real life examples and scripts to follow. Prior to each session and right after, you will be able to call or email me with your specific questions and feedback.

Total Cost? $125 for each individual webinar or $500 for all five, a $125 savings (20% off).

Clients of Dacri & Associates enjoy an additional 10% off. Not a bad investment for something that will dramatically make a difference in how you manage.

And yes, you can sign up for 1 or 2 or all 5 webinars if you want.

I hope you’ll join us.

Each webinar will be limited to the first 25 who sign up. They will be approximately 60 minutes in length.

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To register, call me at 207-229-5954 or email me at rick@dacri.com.

Rick Dacri Photo

Rick Dacri

 Rick

President

Dacri & Associates, LLC

207-229-5954 (Cell)

rick@dacri.com

www.dacri.com

 

P.S. Can’t make it to the live sessions? No problem, go ahead and sign up anyway. I will be recording (audio and visual) each session and each registrant will receive a link to the recording within 24 hours after the session is over.

P.P.S. Be one of the first three to sign up and I’ll send you a copy of my book Uncomplicating Management.How To Make Managing Easy

Uncomplicating Management

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7 Recruitment Trends in 2015

(Post by Rick Dacri, April 1, 2015)

hiringEmployers are hiring again and the competition for talent is getting fierce. As I view the marketplace, I am seeing 7 recruitment trends emerging:
1. Differentiation is critical: employers are developing and promoting their recruitment brands as a means of attracting candidates. Without one and you’ll remain a best kept secret.
2. Pay is king: the competition for the top talent is intense and the biggest obstacle to landing the best is pay. Employers are evaluating their pay systems and upping their wages in critical positions.
3. Traditional advertising is out: Employers are attracting candidates through rich referral programs, company career sites, and social media. You need to know where your candidates hang out and focus your efforts there. Target recruiting is the best.
4. Passive candidates are coveted: Employers want candidates who are working and who are likely not even aware you have openings. Recruiters must be able to find them. This is the key to my recruitment success finding executives.
5. Older workers offer experience and stability: Baby boomers are not leaving the workplace as quickly as expected and employers are beginning to recognize their value. More employers are developing programs and benefits to attract and retain these generational workers.
6. Gig workers fill voids: Independent contractors, project workers and part time workers are filling in where needed. I discussed this just-in-time workplace in my book Uncomplicating Management in 2009. Many thought I was wrong. I wasn’t.
7. Retention is your best recruitment tool: if they don’t leave, you don’t have to replace them. Sometimes all you need is a strong retention program to solve your recruitment problem. Focus on creating a great place to work and people will stay…and if you need more workers, the word will get out and people will be attracted to you (that’s a big part of brand differentiation).
Employers who have a comprehensive recruitment program and a positive work environment, will be at a competitive advantage.

Others posts you might like:

 

 

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Filed under executive recruitment, Management

8 Musts For Retaining Star Employees

images(Post by Rick Dacri, May 6, 2014)

Retaining your best employees is critical. Here are 8 uncomplicated steps to holding them and keeping them engaged:

  1. Hire right every time: It all starts here. Hire stars. Otherwise expect problems.
  2. Develop a strong management team: Train your managers and supervisors. Unless you have strong front line supervisors, you are not going to be successful.
  3. Create a work environment that people love: Engaged employees don’t quit. It’s all about the culture.
  4. Integrate new employees into your workplace: Develop an effective on boarding program. Your new employees should be excited about their decision to join you.
  5. Understand and meet your employees’ needs: Star employees remain engaged when they are paid fairly, treated with respect, have the tools to do their job, are recognized for their good performance, know that you care about them, have growth opportunities and their opinions and ideas are valued.
  6. Be clear about your expectations: Employees want and need to know what you want them to do. When the company and itsmanager are clear about what is expected, employees rise up to meet them.
  7. Communicate: It’s basic, but many problems begin here. Provide frequent, timely, problem solving communications. And listen to your people.
  8. Take care of your employees: This isn’t a kumbaya thing. Understand your employee needs, meet them, and they’ll stick around. Employees want a manager who cares.

Retaining stars is not complicated, but it takes work.

I’ve helped many organizations retain their best employees. Many have seen their turnover reduced in half within a short time. Give me a call and we can discuss how we can make this happen at your company.

If you enjoyed this post, you may want to read:

  1. Recruitment: The 5 Pillars of a Strong Brand
  2. Management Training
  3. Management 101: Stop Coddling Losers and Ignoring Stars

 

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Pay Your Employees To Quit

istock_000007867680xsmall(This post was written by Rick Dacri, May 1, 2014)

What would happen if you offered your employees $5,000 to quit their jobs? Would they go?

Amazon adopted a “Pay to Quit” policy designed to “encourage folks to take a moment and think about what they really want to do” according to Amazon CEO Jeff Bezos. This program is a version of Zappos’ policy (“the Offer”) where the company gives new employees the offer of paying them for the time they have worked plus a $2,000 bonus if the new hire quits. Crazy? Well at Zappos, 97% of the employees given the offer STAY.

Recruiting the best workers, providing a work environment where they can thrive and be productive and then retaining them is the key to successful organizations. On the one hand, you don’t want to retain employees who would rather not work for you. On the other hand, you want to retain your best workers.

Amazon and Zappos have taken the bold steps to clear out employees who would rather be elsewhere-a principle I touted in my book Uncomplicating Management. Zappos has created an environment where people want to stay. Amazon is betting they have one too.

Take a look at your organization. Are you hiring the best? Are your people productive, engaged and happy? Is your retention of your good people high? If you can’t answer affirmatively to these questions, you’ve got some work to do. Amazon and Zappos are betting they have a great place to work. You should too.

Need help recruiting and retaining star employees? Give me a call. I can help.

Other Posts you might like to read:

 

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New Offer: Supervisory Development Program

Dacri Book Logo 012610

Earlier this year I introduced the Accelerated Supervisory Development Program. Eleven individuals signed up and successfully completed it. Since then I have been asked when I was going to offer the program again. Well, mark your calendars. A second program is scheduled to begin on April 23, 2014.

This training program is specifically designed for small companies with only a few managers or companies that want to quickly provide training for a single manager or two. I call it

 Rick Dacri’s Uncomplicating Management

Accelerated Supervisory Development Program.

 

Here’s what some of the “graduates” said about this recent program:

Great class. Rick cleared up issues on employee problems.”

Chris Davidson, Supervisor, Paras Electric

“Just the chapter/lesson on legal issues of hiring and terminations and drug testing do’s and don’ts are worth its weight to the average employer who doesn’t deal with this on a regular basis. Lots of info packed into a very painless time frame.”

Mark Dufoe, Operations Manager, Kennebunk Light & Power District

In five short weeks, you or your supervisors will:

  • Enhance their skills as a manager
  • Increase their ability to motivate and engage their people to deliver outstanding results
  • Know how to attract, hire and retain exceptional talent
  • Delegate and make better decisions
  • Inspire, coach and mentor their people, creating enthusiasm, clarity and increased effectiveness
  • Listen and communicate better, resulting in open and honest dialogue
  • Confront problem employees, resolve tough issues, including attitude, performance and behavior
  • Provide honest feedback, praise and recognition
  • Understand and operate within the law, without fear of lawsuits

The program includes 5 regularly scheduled training sessions, one-on-one time with me, training materials, my book, and more.Uncomplicating Management

Interested? Click here and read all about it and register. With a starting date of April 23, this program is the perfect way to develop the skills and effectiveness of your management team!

To register, click Accelerated Online Supervisory Development Program

If you have questions, call Rick Dacri or email at rick@dacri.com.

 

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Bridging the Skills Gap (Audio)

Steve Howe & Paulette Millette

Steve Howe & Paulette Millette

Posted by Rick Dacri on August 10, 2013

We’ve heard a lot about the skills gap. Employers lament that our schools are not producing individuals with the skills needed, putting businesses at a competitive disadvantage.

York County Community College is attempting to address this issue by forging industry/education partnerships. In a recent Mind Your Own Business radio interview I conducted with Paulette Millette of the College and Steve Howe of Pratt & Whitney, we explore how these partnerships are formed and the results they enjoyed from forming them. We also discuss other successful partnerships the College has formed with Hussey Seating and the Portsmouth Naval Shipyard.

To listen, click INTERVIEW.

If you want to learn more about how I can help you, click Dacri & Associates, LLC.

Other posts you may want to read:

 

 

 

 

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Making Managing Easy Webinar Series

Making Managing Easy Webinar Series

September 10 and 17 at noon EDT

I am launching a series of free webinars designed to help you make your job easier, improve the performance and productivity of your workforce, and increase the profitability of your organization.  

Managing people effectively is a major challenge for every manager. In these manager level webinars, you will learn how to address 10 critical performance and compliance issues faced by nearly all managers—giving you the confidence and knowledge to immediately apply these new skills.

Among the topics covered in these two webinars

September 10 at noon EDT

  1. How to improve individual performance
  2. How to discipline & terminate, if necessary
  3. How to win an unemployment compensation claim
  4. How to avoid pay and classification mistakes (exempt/nonexempt, independent contractors)

September 17 at noon EDT

  1. How to hire right
  2. How to control and reduce workers’ compensation costs
  3. How to deal with alcohol & drugs in the workplace
  4. How to prevent FMLA abuse

Both webinars will be fast paced, filled with specific examples and participants will have the opportunity to forward specific questions, which will be answered in the sessions.

Registration

Both of these initial webinars are complimentary. However, you must preregister, as seating will be limited. At the same time, I encourage you to notify your professional colleagues and encourage them to enroll.

I will also record the program so you can refer to it easily after the fact.

To enroll or get further information, click Dacri Webinars

Webinars are a great way to learn and provide these benefits:

  1. No travel expense
  2. Bo time away from the office
  3. Economical training (these two are free)
  4. Access to a workforce expert
  5. Multiple managers can listen in

These are live events, intended to feel as close to a group workshop as possible, the only difference being attendees are located in their offices, instead of in the same room. All you need to participate is a computer and telephone.

Added bonus:

If you’re wondering if there are bonus materials available that can make attending worthwhile, you’re in luck. For starters, the program is free. Secondly, if you’re one of the first 5 to sign up will, I’ll send you a copy of my book Uncomplicating Management. Want more? OK, I’ll also give you a copy of the slides for future reference.

I hope you’ll register now.

Thanks

Rick Dacri, Dacri & Associates, LLC

P.S. Still have questions? Just send me an email at rick@dacri.com or give me a call (my direct line: 207-967-0837), and I’ll be happy to address and questions or concerns you may have.

 

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Filed under Compliance, Management